About Us
Fluent is more than a travel agency: we are a premier Destination Management Company (DMC) dedicated to crafting extraordinary travel experiences. We design journeys for discerning travelers seeking to feel, discover, and truly connect — all delivered under the highest standards of service.
Heritage & Track Record
Over 40 years of expertise transforming every itinerary into a bespoke, flawlessly executed journey.
Value Proposition
True luxury goes beyond what is visible: it is the peace of mind of being in expert hands and trusting in flawless execution.
Focus on Colombia
A land of vibrant contrasts and cultural richness, where we connect travelers with safe, authentic, and deeply human experiences.
The Fluent Philosophy
Travel slowly. Feel deeply.
Respect for the Pace
Integrated Safety
Positive Impact
Dedicated Support
Our team
Carlos Padilla
fluent receptive leader
With an extensive international background and a deep understanding of Colombia as a destination, Carlos leads our travel agency´s receptive program with a clear focus on excellence, precision and personalized service. As the head of our on-ground team, he oversees every journey with close attention to detail, ensuring seamless travel experiences tailored to the expectations of discerning international travelers.
Carlos built a solid professional career as an industrial processes and quality control advisor, working closely for decades with European manufacturers and technology developers to introduce cutting-edge solutions into local markets. This role required constant international travel, exposure to diverse cultures and operational environments, and strict adherence to high European quality standards—experience that now translates into meticulous trip planning and execution combining “fluently” global perspective with local expertise.
Gustavo Porras-Nieto
CEO
Gustavo Porras Nieto is a Business Administrator with a full academic background in Tourism Administration and more than four decades of leadership and investment in the travel and tourism industry. Throughout his career, he has founded and consolidated several recognized travel agencies and has played a key role in representing globally renowned airlines such as American Airlines.
He also served for over 10 years as the leading travel agent for crew accommodation operations worldwide for Avianca, overseeing all lodging contingencies for flight crews with precision, reliability, and operational excellence. His extensive experience, strategic vision, and deep industry knowledge are the foundation of our receptive travel agency’s standards and values.
Jean Chevalier
fluent global delegate
I am Jean Chevalier Breuer, and I have been living in Colombia for more than 40 years. I have a deep understanding of the country, its cultural diversity, and the character of its people. I am fluent in French, Spanish, and English, which allows me to advise international travelers with clarity, confidence, and professional support throughout their experience in Colombia.
With over 35 years of experience in international logistics and airline solutions across Europe, Colombia, Panama, and Mexico, I bring a structured and strategic approach to itinerary planning, group coordination, and efficient travel organization.
For more than 10 years, I was also involved in the production and export of organic aromatic herbs, strengthening my connection to nature and local communities.
I understand both the European mindset and Colombian culture, enabling me to serve as a natural bridge between international visitors and the country.
I provide personalized travel advisory, full logistical coordination, group management, and dedicated support for visitors coming to Colombia to meet friends, family members, or business partners. My commitment is to deliver security, organization, and an authentic experience for those who wish to discover Colombia with confidence.
Lizeth Núñez
fluent operations leader
She is a Tourism professional with more than ten years of industry experience and a graduate of Unitec University, Colombia. Serving as Senior Guest Liaison and Operations Leader, she bridges guest experience and operational execution with precision and discretion.
She oversees traveler information processing and on-ground coordination, ensuring seamless, competitive, and high-quality travel experiences. With extensive expertise in hotel booking platforms and Global Distribution Systems (GDS), she manages air, hotel, and tourism service reservations with accuracy and agility.
Her in-depth command of these tools enables the identification of optimal fares, promotions, and strategic service combinations tailored to each traveler. Highly skilled in fare analysis and operational optimization, she consistently balances profitability, quality, and efficiency. Client-focused and solutions-oriented, she delivers attentive support before, during, and after each journey. Her strong organizational and negotiation skills, combined with continuous adaptation to global tourism trends, regulations, and emerging technologies, ensure reliable execution and elevated guest satisfaction.
Mónica Avendaño Gerdts
fluent global delegate
Mónica Avendaño is a highly experienced tourism professional with more than four decades of continuous involvement in the tourism sector. Formally trained in tourism studies, she has dedicated her career to the development, strengthening and long-term sustainability of the local tourism industry.
Throughout her professional life, Mónica has also been an active investor in tourism projects, supporting infrastructure, services and initiatives that contribute to the growth of responsible and high-quality tourism in the country. Her strategic vision, deep sector knowledge and long-standing commitment have made her a respected figure within the tourism community and an unvaluable guidance for a long-term vision for the agency´s growth.
Our team
Carlos Padilla
fluent receptive leader
Gustavo Porras-Nieto
CEO
Jean Chevalier
fluent global delegate
Lizeth Núñez
fluent operations leader
Mónica Avendaño Gerdts
fluent global delegate